Repeating defects every 1.39 inches (35.5mm) on the printer page

1

Power off the printer/MFP and reseat all four toner cartridges and photoconductors.

2

Power on the printer/MFP again and print a test page.Did the print defect return?

• Yes: Continue to Step 3.
• No: The issue is resolved. (The problem was an improperly seated supply.)

3

Click hereand print off the pages that load from the pdf file. The last five pages are solid-color pages (with the fifth page being a blank).

4

For any of the pages that exhibited the defect the corresponding toner cartridge will need to be replaced. If they have more then 10% lef t on the supply settings page, you will need to contact the next level of support in order to get a replacement toner cartridge(s) sent out to you. However, if they are at the end of their service life, you will need to order the replacement toner cartridges for yourself.

Click here for more information on ordering supplies from Lexmark.