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Lexmark E462

Lexmark E462

Error when Using Copy Printer Settings Feature on Embedded Web Server


When using the Copy Printer Settings, you may encounter the following error message:

"Error occurred while communicating with the printer. Please check connection with the printer."

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Suggested remedy

Use the Universal Configuration File (UCF) export feature from the source printer and then use UCF import to the target devices. To do so, go to the printer's EWSSettingsImport/Export.

You may also use MarkVision Enterprise (MVE) for enforcing device policies.

IMPORTANT! Make sure the source and target devices are both upgraded to the same firmware level for best results.


The Copy Printer Settings feature relies on Java Virtual Machine (JVM) to function, and recently released versions of JVM are rejecting this Java application's applet.

What does it do?

The printer’s Embedded Web Server (EWS) Copy Printer Settings feature enables the cloning of Lexmark printer settings from one device to another. The settings from a source printer can be copied to up to 15 target printers.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.


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