Problem
You are trying to set up the printer to print from the front-loading multipurpose tray (also called the Multipurpose Feeder).
Solution
| Step | Action |
| 1 | Use the operator panel on the printer to enter the menus. |
| 2 | Locate the Paper Menu and select that menu. |
| 3 | Locate the Paper Source setting and select that. |
| 4 | Find and select MP Feeder or Multipurpose Feeder. The printer should save the new setting, then return to the previous menu.
NOTE: If you cannot find the MP Feeder listed as a choice, please contact Lexmark Technical Support. The printer may require a code update to allow the multifunction tray to be used as a default paper source.
|
| 5 | Press the back () button until the printer returns to the main 'Ready' screen. |
Load paper into the multifunction tray and try printing again. If it working correctly, the printer should try to feed the paper from the multifunction tray first.
- If the printer continues to print from the paper tray, and you do not get any error messages, please contact Lexmark Technical Support. The printer may require a code update to allow the multifunction tray to be used as a default paper source.
- If you get an error message, especially if you receive a Change Tray message, confirm that the paper size setting on the multifunction tray is set correctly. Unlike the paper trays, where the size of paper is detected automatically, you must set the paper size for the multifunction tray by using the operator panel.
| Step | Action |
| 1 | Use the operator panel on the printer to enter the menus. |
| 2 | Locate the Paper Menu and select that menu. |
| 3 | Locate the Paper Size/Type setting and select that. |
| 4 | Find and select MP Feeder or Multipurpose Feeder and select that. |
| 5 | The current paper size setting should be listed. Confirm that the size is set correctly. If it is, simply press to continue. If the setting is not correct, change it to the correct size and press to save it. |
| 6 | The current paper type setting should now be listed. Confirm that the setting matches the type of paper mentioned in the Change Tray message.
NOTE: In almost all cases, the correct setting will be Plain Paper. If the setting is correct, simply press to continue. If the setting is not correct, change it to the correct paper type setting and press to save it. |
| 7 | After both of these settings are confirmed, press the back () button until the printer returns to the main 'Ready' screen. |
Try printing again. If the printer still displays an error each time you try to use the multifunction tray, please contact Lexmark Technical Support for additional assistance. IMPORTANT! If you call Lexmark Technical Support, please call from near the printer so the technician on the phone can ask you more information about the error and the settings on the printer.
Additional assistance
If you have questions on any of the steps above, or if this does not correct the issue, please contact Lexmark Technical Support.
When contacting Lexmark for assistance with your printer, please be prepared to describe the problem you are experiencing and any troubleshooting steps already taken. You will also need to know the printer's machine (model) type and serial number (SN). This information can be found on one of two labels. One label is located on the inside of the front cover, and the other label is on the back of the printer. xref_HO3427_xref for further details.
NOTE:
When calling Lexmark Technical Support, please call from near the printer in case the technician on the phone asks you to perform a troubleshooting task on the printer. LEGACY ID: SO5062