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Lexmark E462

Lexmark E462

Unable to send additional escalation requirements

Additional requirements

Before proceeding, make sure to fill out the Main escalation information requirement and gather the Scan to e-mail primary escalation requirements.

Requirement and relevanceHow to obtain

E‑mail transmission log

Contains the error and status

Make sure this log is configured to Print. You can enable this setting via Menus > Settings > E-mail settings > Transmission Log.

Network Trace

Captures all the network traffic on the printer and provides detailed information for network analysis.

For more information, please refer to xref_performing-a-network-trace-topic_xref


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