| Bulletin# X46x_101 | Problem Description |
| Machine Type/Model | 7014-431 7014-636 7014-637 7014-63d 7014-63w (X463de, X464de, X466de and X466dte) | A spring inside the flatbed scanner can cause scratches along the bottom of the plastic housing over time. Solution Remove the 'kick stand' spring. |
| Date Created | 10/19/09 |
| Last Updated | 10/19/09 |
| Safety Issue? | No |
| Code Update? | No |
| Engineering Change? | No |
| New Parts? | No |
| Old Parts Status | n/a |
| Voltage: 120/240 | All |
| Serial No. Range | All |
LEGACY ID: TE235
What you will see
There appear to be scratches on the plastic along the bottom inside of the printer, underneath the glass plate of the flatbed scanner. Click here to see an example.
Recommended actions
As long as the scratches are on the plastic of the printer, and not on the scanner glass itself, the printer is fine. These scratches will not affect the operation of the printer or the quality of resulting scans and copies.
If you have any concerns about this issue, please contact Lexmark Technical Support for further information.
LEGACY ID: TE235