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Lexmark X466

Lexmark X466

How to update a pharos blueprint version 5.1 or earlier license

Overview

This article details the steps required to update the license of Pharos Blueprint version 5.1 or earlier.

Procedure

A new database model is being implemented on all Pharos Blueprint apps versions. To implement it on Pharos Blueprint version 5.1 or earlier, perform the following steps:


NOTE:
The Pharos Blueprint version 5.2 or later already uses this new database model. Should you need to update the license, proceed with Step 8.

StepActionClick Image to Enlarge
1 Log in to the Blueprint Analyst server.No Image
2Copy BP_5.1orEarlierDeviceModelUpdater.rename_to_exe file to a temporary folder or location on the Blueprint Analyst server.
3Rename BP_5.1orEarlierDeviceModelUpdater.rename_to_exe to BP_5.1orEarlierDeviceModelUpdater.exe.
4Double-click on BP_5.1orEarlierDeviceModelUpdater.exe, and then click Start.
5The status message changes from Waiting to start to Running.
6When the update is complete, the status changes to Finished.
7

New license(s) and an update log file are extracted in the folder.


Note:
The license(s) may vary.

8Click OK to close both updater windows.
9Open the Blueprint Administrator, and then click on the Update License button.
10

Attach the log file modelupdate@pharos.com.csv to an email, enter the Customer Name in the Subject field, and then send it to modelupdate@pharos.com.


Note:
This provides information on the license update results and may help in product improvement.


NOTE:
The preceding instructions are included with each license key renewal package.

Still need help?

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark! for contact information.
NOTE:
In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.

The support agent may request additional information.

LEGACY ID: HO3971

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