What you will see
When usingDevice Quota's Device Quota Credentialed Job feature, Quota Usage Data reports the user as "NonCredentialed" instead of indicating user's credentials.
Products involved
| Solution | Printers | Driver Versions |
| Device Quota eSF Solution Software | - X46x Series MFPs
- X65x
- X73x
- X86x
| Universal Printer Driver v1.6.2 or UPD v2.0 |
An x denotes any number within a given printer series
.
Suggestion Remedy
Install an X792 or X925 PostScript (model-specific) driver and point the port to the printer in question.
NOTE: You can rename the print object (queue) to help identify the printer, but the printer driver will now reference a different printer model and the graphical user interface (GUI) layout for Printer Properties will differ in appearance.
GUI differences illustrated
Click here for model-specific PS3 driver
Click here for UPD PS3
Explanation
Lexmark UPD PS 1.6.2 lacks the "Job Accounting" functionality wherein you can specify the user credential that is going to be used.
Still Need Help?
If you require additional assistance, please see Contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO6826