Google accounts and less secure apps update

Issue description

As per the following announcement found in this document:

• “In an effort to improve security of Google Account's, Google will no longer support the use of third-party apps or devices which sign into the Google Account using only username and password.”

This, at a minimum, is expected to impact the ability to send email from the printer via Gmail. Firmware development is investigating potential changes to address this change in behavior on the part of Google.

Solution

In the interim, Google has provided a recommendation of a workaround that will enable Lexmark customers to continue using Gmail in this manner while these firmware changes are under development.

This workaround would require a user to enable an App Password to associate with their Lexmark printer. Google will provide a password which the user can then use as the SMTP password in the printer.

Further details regarding Google App Passwords can be found at the following location:

• Sign in with App Passwords