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Lexmark Forms Printer 2580+

Lexmark Forms Printer 2580+

The Lexmark 25xx+ Forms (Dot Matrix) Printer Is Not Loading Media or Is Not Functioning Properly with an Automatic Sheet Feeder (ASF) Option Installed

What you will see

When an Automatic Sheet Feeder (ASF) option is installed and the ASF Function is enabled in the printer, the following scenarios might occur:

  • The media won’t load when the “LOAD/UNLOAD” button is pressed.
  • The printer does not print the Network Set up Page.
  • With Continuous Paper loaded on the printer and the ASF Function enabled, the printer might continuously print the Network Set up Page when there was actually only a single attempt to print it.
  • When a cut-sheet (single page) type of media is loaded, the printer loads and prints the first cut-sheet media correctly, but then it does not load the next sheet automatically. Pressing any button on the printer, however, results in the printer loading the second page and printing it as if the paper loading is being done manually.


The development team of the 25xx+ models decided to have the START/STOP and LINEFEED buttons to replace the LOAD/UNLOAD button ONLY when ASF is installed. Therefore, the first bullet above describes the printer functioning normally for as long as the ASF is installed. This is unlike its predecessors of the 25xx series, wherein aside from the START/STOP and LINEFEED buttons, the LOAD/UNLOAD button can also be used to feed cut-sheets or continuous forms even when the ASF is installed.

However, the printer should not behave as the rest of the above bullets describe. To address such issues as bullets two, three, and four describe, please contact Lexmark Technical Support to have the printer’s firmware updated.

Still need help?

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
When calling for support, you will need the following:

  • Printer model
  • Toner/imaging unit/waste toner bottle part number and serial number (for supply-related issues)

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


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