Overview
This document describes the proper way of installing a replacement ribbon cartridge in the Lexmark 258x+ & 259x+ Forms printer models.
In some cases, incorrect fitting of the cartridge may result in the carrier unit being dislodged. Should this happen, the subsequent procedure describes how to re-seat the carrier unit.
How to remove and replace the ribbon cartridge
| Step | Action |
| 1 | Lift the left and right release latches on the ribbon access cover to remove it. Place the ribbon access cover on a flat surface. |
| 2 | Squeeze the left and right latches on the ribbon cartridge to lift it out of the printer. |
| 3 | Place the new ribbon cartridge on top of the carrier unit. |
| 4 | Turn the ribbon advance knob and make sure that the ribbon is not caught in the carrier unit. |
| 5 | Squeeze the ribbon cartridge's left and right latches and then press them down evenly on both sides. Ensure that the cartridge is seated firmly.
Note: The video below will demonstrate the proper installation of the ribbon cartridge.
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How to Fix a Dislodged Carrier Unit
Follow the procedure below to reinstall the carrier unit in the event that it has been dislodged, (such as shown in the image below).
| Step | Action | Click Image to Enlarge |
| 1 | Using your left and right index fingers, press the retaining clips on both sides of the carrier unit. | |
| 2 | Check the retaining clips on the left and right-hand side of the carrier unit and make sure that they are seated firmly on the carriage. | |
| 3 | The side view of a fully installed carrier unit should look as in the right-hand image.
Note: Watch a quick demonstration of the above steps by playing the video below.
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Still need help?
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NOTE: When calling for support, you will need your printer model/machine type and serial number (SN). If you need help locating these, How to Locate the Serial Number on a Lexmark 24xx/25xx/25xx+ Series Forms (Dot Matrix) Printer.Please be near the products described in this article to expedite the support process and reduce callbacks.
LEGACY ID: HO3945