How to Print a Continuous Hardware Test Page on a Lexmark Forms Printer 23XX, 24XX, and 25XX

Overview

This test consists of a printhead bank test and a sample “font/pitch” test. It indicates a hardware failure if numbered lines or parts of lines are missing from the printhead bank, or if dots are missing from characters in the font/pitch test.

Test procedure

1. Load paper into the printer.



2. Make sure the Ready light is on.



3. Power off the printer.



4. Press and hold the LineFeed key.



5. Power on the printer while still holding the key down.



6. Release the key when printing starts.



7. To interrupt the test, press the green Start/Stop key.



8. When finished, power off the printer to end the continuous print test.

Important notes

• The continuous test only prints an 8.00 inches print line.
• The contents of the printout may vary slightly depending on the model series of the printer. To view a sample printout, click here.
• The test can be performed either when the printer is in stand-alone mode or when it is connected to the computer.
• For more information in troubleshooting missing lines or dots, Missing Lines or Dots on Every Character Printed on a Lexmark 25xx/24xx Forms Printer.

Still need help?

Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, How to Locate the Serial Number on a Lexmark 24xx/25xx/25xx+ Series Forms (Dot Matrix) Printer.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: HO928