Overview
This article provides instructions on:
- How to identify or differentiate the old and new dot matrix cartridge
- How to replace the ribbon on a dot matrix printer
Ribbon cartridge identification
The old and new cartridges are completely interchangeable.
| Bottom view | Top view |
Ribbon Advance (encircled red in this image)
Note: External dimensions on the old and new style are slightly larger but the internal dimensions are identical. Easier to fit onto the printer gear.
| |
Ribbon cartridge replacement procedure
| Step | Action | Image |
| 1 | Release the latches on the upper cover and move the cover to an open position. | |
| 2 | Lift the cover straight up to remove it from the printer. | |
| 3 | Pinch the tabs inward to release the cartridge. | |
| 4 | Lift up the cartridge to remove it. | |
| 5 | Insert the new cartridge, with the print head side slightly ahead of the body. | |
| 6 | Push the cartridge into position with two fingers. Do not press on the release tabs. | |
| 7 | If the cartridge does not lock into place, rotate position knob in the direction shown by arrow (shown on the image) slightly and re-try. | |
| 8 | Once the cartridge is in position, install the upper cover. | ... |
Still need help?
If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate
Get in Touch with Lexmark! for contact information.
NOTE: When calling for support, you will need the following:- Affected printer model/s
- Printer serial number
Please be near the product/s described in this article to expedite the support process and reduce callbacks.
LEGACY ID: FA1255