Horizontal streaks mar the printed page, as shown below.
The photoconductor (PC) sump maybe full; replace PC unit as needed.
Excessive page count can also cause this defect type. Try a different toner cartridge and see if the defect clears.
Contact Lexmark Technical Support should the defect persist.
Please contact Lexmark Technical Support if you need additional assistance.
NOTE: When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these, xref_HO3427_xref.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID: SO6836