To order supplies in the United States and Canada, please visit the Lexmark website at www.Lexmark.com or contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area.
In other countries or regions, contact the place where you purchased the printer or visit www.Lexmark.com and select your county or geographic region.
About the use of refilled or refurbished cartridges
Refilling the toner cartridge can cause damage to the cartridge, which can cause it to leak toner. Warranty service does not include repair of failures that are caused by modification, refurbishment, refilling or remanufacture of supplies by a third party, or materials (such as toners and inks) that are not furnished by Lexmark.
If a third-party cartridge is causing this issue, contact the point of purchase to have the cartridge replaced. If the toner cartridge is a Lexmark cartridge that has been refilled or refurbished by any company other than Lexmark, contact the place where the cartridge was refilled to have it replaced.
Is a leaking cartridge eligible for replacement?
If this is an original Lexmark toner cartridge and it is relatively new or unused, it may be eligible for replacement. Contact the point of purchase first as they may have a replacement policy. If the cartridge was purchased directly from Lexmark, contact Lexmark using the phone number or address you used to order the cartridge. If the point of purchase cannot assist you or if you cannot locate the order information used to contact Lexmark, contact Lexmark Technical Support. A representative there may be able to provide more assistance.
IMPORTANT! As noted above, Lexmark does not replace or provide warranty on toner cartridges manufactured by a third party or Lexmark cartridges that have been refilled or reworked by any company other than Lexmark.