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Lexmark X364

Lexmark X364

X544,..6,..8 and X363,..4 MFPs Unable to Scan Multipage Documents in OS X 10.6 with Image Capture

What you will see

You are unable to scan multiple pages using Apple Macintosh's Image Capture application.

Affected ProductsOperating System
Lexmark X36x* Series MFPsApple Macintosh OS X 10.6
Lexmark X54x Series MFPs

*An x denotes any number within a given product model series.

Suggested Fix

Please contact Lexmark Technical support for a suggested remedy and reference this article ID when you call in for support.
When calling for support, you will need your printer model/machine type and serial number (SN).

Please be near the products described in this article to expedite the support process and reduce call-back situations.

Two network scan methods

Scanning via Host

  1. Open Image Capture application.

  2. Select the printer under SHARED panel.

  3. On the MFP, load the documents to be scanned on the scanner unit.

  4. Press Scan.

  5. When a host-initiated scan is performed, make sure the printer is in a Ready state, and Press # (pound) and then press the profile or shortcut number, e.g.,1.

This will connect the network device to the driver. To cancel the scan job, press Abort from the operator panel.

Scanning via Flatbed

  1. Load the documents to be scanned on the scanner unit.

  2. When a device-initiated scan via flatbed is performed, to complete scanning, go to printer's operator panel and press 2 after the scan to end the job.

  3. From the device panel, make sure the device is in Ready state. Press # and then %d.

  4. Press OK, Check, or Continue on the panel to start Scan.

  5. To cancel scan job, press Abort.


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