What you will see
A Download Error message displays when performing the following steps to generate a report via the MarkVision Enterprise's (MVE) Data Export feature.
Select a Bookmark, and then select either a created or pre-existing Template.
Click the Run button to generate the report.
Click on Finalize Export, specify the location in the Save As window, and then click Save.
NOTE: This only happens when using Google Chrome version 44.0.2403.155 m or below. The report will be saved; however, you will still be prompted with the download error message.
The preceding behavior is a known bug in Google Chrome. Google is currently working on a fix with an upcoming release. In the meantime, you may use a different browser (e.g., Internet Explorer, Mozilla Firefox, etc.) to bypass the error message.
Still need help?
If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! for contact information.
NOTE: In order to expedite the support process, please be prepared to provide information regarding your issue, e.g., name and version of solution, problem description, and affected printer models.
The support agent may request additional information.
LEGACY ID: SO7717