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Lexmark X364

Lexmark X364

Fax forward to e‑mail additional escalation requirements

Fax Forward to E-mail

Before proceeding, make sure to fill out the Main escalation information requirement and gather the primary requirements for fax‑related issues as seen here Fax primary escalation requirements.

Requirement and relevanceHow to obtain

History Information log

This document contains History Information of the machine.

Note:  Required for printers NOT included on the supported printers found in xref_logs-gzip-compressed-file-support-and-collection-explained-topic_xref; this log is NOT required if Logs Gzip is provided.

  1. Open printer's Web interface.

    To do this:

    1. Open a Web browser; e.g., IE, Mozilla Firefox, Google Chrome.

    2. Enter the printer's IP Address followed by /se, e.g.,http://192.168.1.2/se

    3. Press Enter.

  2. Select History Information.

  3. Save the file.

Note:  For 900 issues related to Fax, you may also refer to this 900.xx primary escalation requirements.

LEGACY ID: FA868

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