Smart Card Authentication
Before proceeding, make sure to fill out the Main escalation information requirement and gather the eSF applications primary escalation requirements.
Gather the additional requirements specific to Scan to SharePoint issues.
MS Sharepoint version used
The information is used for simulation and analysis.
Credential privileges used when error is encountered; e.g., does the issue occur when Administrator or Guest privilege is in use?
LEGACY ID: FA993
This article shows the additional information required to escalate Scan to Network issues.
This article shows the additional information required to escalate Scan to Docuware issues.