What you will see
You cannot perform Auto Update of printer peripherals or a add-on options via the printer driver.
Observed symptom:
A "Cannot find printer" communication error message is displayed.
Printing EnvironmentDetails
| Operating System | Affected Products | Printing Protocol or Port Monitor type | Client Operating System |
| Novell Enterprise Server 9 with eDirectory 8.8 | All Laser Printers or MFPs | iPrint and not MS Standard TCP/IP or Lexmark Enhanced TCP/IP | Windows XP Pro SP2 with iPrint client 4.30 |
Explanation
It is not possible to do the automatic driver configuration with Lexmark drivers. Printer options will have to be configured manually.
You need a Standard IP port or a Lexmark Enhanced TCP/IP port to enable full bi-directional communication.
Suggested Fix
No fix is available. However, please contact Lexmark Technical Support to inquire about the possibility of requesting a special product that would enable this capability.
Still Need Help?
If you need additional assistance, please see Contact information.NOTE: When calling for support, you will be asked for your printer machine/model type and serial number (SN).
Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.
LEGACY ID: SO5111