What you will see
The print job is unexpectedly printed when a user sends a print job to a secured MFP.
Cause
The print queue is not secured on the print server.
Suggested Remedy
To select secure print release:
Go to the print server's print queue.
Right-click on the printer object and select Blueprint Secure Queue Configuration.
Select the MFP you want to secure and click on the Secure Queue button.
Select the print group you want to use for this MFP.
Click OK to secure this print queue.
Still Need Help?
If you require additional assistance, please see Contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO6925