280-288 Paper Jam on the Lexmark X850e, X852e or X854e MFP

ENUS30613Overview

A 280-288 paper jam message indicates that the MFP has detected a jam in the finisher at or around Area F, Area G or Area H.

Area F troubleshooting

Step	Action	Image
1	Lift the bridge unit assembly door.	click here to enlarge
2	Remove the jammed media.	click here to enlarge
3	Close the bridge unit assembly door.	No Image
4	Touch Continue.	No Image

Area G troubleshooting

Step	Action	Image
1	Open the finisher door.	click here to enlarge
2	Remove any jammed media.	No Image
3	Close t he finisher door.	No Image
4	Touch Continue.	No Image

Area H troubleshooting

Step	Action	Image
1	Open Door H.	click here to enlarge
2	Rem ove the jammed media as indicated in the illustration.	click here to enlarge
3	Close Door H.	No Image
4	Touch Continue.	No Image

Still have questions?

Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for service you will need to know your printer model type and serial number. If you need hel p locating this information, How to Locate the Serial Number, Machine Type, and Config ID on a Lexmark X850e, X852e, or X854e MFP.Please call from near the printer in case the technician asks you to perform a task involving the printer.

LEGACY ID: SO4468

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280-288 Paper Jam on the Lexmark X850e, X852e or X854e MFP

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