Skip to Content Information Center
Lexmark X850

Lexmark X850

Duplex and Finisher Option Does Not Appear on the Clients After a Script Installation with the Lexmark X852e MFP

What you will see

Driver profiler and script installation appears to have succeeded.

However, the duplex and finisher installation options do not propagate to remote client machines as installed options.

Click here for illustration what should take place.

Environment and Symptoms

Affected Driver Products AffectedExample Behavior or Symptoms
X852 System Driver and Universal DriversX85x Series MFPs
  • -Creation of Profile (.dcf) file, which includes installed duplex and finisher, appears to work fine.
  • -Script (.isf) file, which contains the profile (.dcf), is pushed down to clients without incident.
  • -New client driver is missing the installed duplex and finisher option as specified in the profile (

    .

    dcf).

Suggested Fix

Please contact Lexmark Technical Support for an updated driver that alleviates this issue.

Still Need Help?

If you need additional assistance, please see Contact information.
NOTE:
When calling for support, you will be asked for your printer machine/model type and serial number (SN).

Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.

LEGACY ID: SO5120

Was this article helpful?
Top