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Lexmark X852

Lexmark X852

Scan to SharePoint: eSF Application Will Not Open After Changing Locales

Affected products



in the title section above.

What you will see

When the user changes the locale and then uses Scan to SharePoint eSF application, there is a high possibility that the app will not open.


One possible resolution for this issue to be resolved is to tap the home screen for the app to recover.

Still need help?

If you need additional assistance, please close this browser tab or go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark! for contact information.
When calling for support, you will need the following:

  • Name and version of the solution
  • Affected printer model/'s

  • Printer serial number

Please be near the product/s described in this article to expedite the support process and reduce callbacks.


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