What you will see
Alerts do not work after configuring E-mail Alert Setup.
Affected Products
- X64x Series MFPs
- X85x
- X78x
- X94x
An x denotes any number within a given product model series.
Suggested Remedy
Purchase one of Lexmark's latest MFPs, or contact Lexmark Technical Support to inquire about a possible special product request.
Explanation
The absence of configurable SMTP authentication settings for E-mail Alerts prevents the use of this feature.
Because these settings are independent from those of the MFP's primary e-mail server setup, the E-mail Alert function cannot be used with any e-mail server that requires authentication.
| E-mail Server Setup | E-mail Alert Server Setup |
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Still Need Help?
If you require additional assistance, please see Contact information.
NOTE: When calling for support, you will need your printer model/machine type and serial number (SN).
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: SO6832