Special Characters ( /,?,#,%) Not Allowed in Password with Lexmark Scan-to-Network Embedded Solution

When authentication passwords that contain special characters such as /, ?, # or % are entered on the MFP or AIO* touchscreen, they cause a "Change file name" error message. Versions 1.1 and 1.2 of the Lexmark Scan-to-Network embedded solution e xhibit this problem.* Multifunction printer or All-In-One. NOTE: Password selection is performed in the embedded web server via Configuration > Embedded Solutions > Lexmark Embedded Scan to Network > Configure > Scan Destination > Add > Authentication Options. Click here for illustration.

Upgrade to version 1.3 or 1.4 of the Lexmark Scan-to-Network embedded solution. Visit Lexmark.com to download the latest version of this free solution. Hint: This is a Software download type.

If you need additional assistance, please contact Lexmark Technical Support.
NOTE: When calling for support you will need your printer machine/model type and serial number. Please call from near the computer and printer in case the technician requires you to perform a task on one of these devices.

LEGACY ID: SO4650

Notes:

• Infoprint 1540 MFP-----------------------------------------------------------------------------Infoprint 1560 MFP-----------------------------------------------------------------------------Infoprint 1580 MFP-----------------------------------------------------------------------------Infoprint 1650 MFP--------------------------------------------------------------------- --------Infoprint 1570 MFP