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Lexmark X642

Lexmark X642

T64x&X64x Print Quality Tool ? Blank Printout

Issue description

The output printout is blank.

Sample printout

  • Blank pages can sometimes occur when the printer picks more than one page at a time.
  • The recommendations listed here are to correct continuous blank pages.

Recommended troubleshooting

  1. Clear the paper path of any media, staples, or obstructions.

  2. Try printing on recommended media that is dry and fresh out of a ream.

  3. Check the toner level. Replace the print cartridge if the toner is low.

  4. Check the print cartridge for proper installation.

  5. If defect persists, contact Lexmark Technical Support to set up service for the printer

Contacting Lexmark

Please contact Lexmark Technical Support if you need additional assistance.
NOTE:
When calling for support, you will be asked for your machine/model type and serial number (SN). If you need help locating these.

Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID: SO6644

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