The Multi Send and Solution Composer apps only support FTP passive mode.
Native FTP can support both active and passive FTP modes. However, the solutions listed above use a different component for the FTP functionality (which also makes use of third-party libraries) to give them greater flexibility and control. This component is currently designed to make FTP connections via passive mode only and does not support active mode.
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Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID: FA1035