Unable to print with Lexmark Mobile Direct using a Lexmark NFC tag

Make sure that your device is NFC capable and NFC is enabled

For more information, see the documentation that came with your mobile device.

Make sure that Lexmark Mobile Direct is enabled

For more information, see the Lexmark Mobile Direct User’s Guide.

Make sure that your device supports peer‑to‑peer wireless connection

For more information, see the documentation that came with your mobile device or the Lexmark Mobile Direct User’s Guide.

Make sure that the firmware version is P436 or later

For more information, go to http://support.lexmark.com.

Make sure that your device is no more than 4  cm (1.6  inches) away from the NFC tag

An audible tone indicates that the tag is read. You can also try moving the device around the tag until it is registered.

Make sure that the Lexmark Mobile Direct MAC address matches the NFC tag MAC address

To obtain the Lexmark Mobile Direct MAC address, print a network setup page. For more information, see the printer User’s Guide.

Restart your device and the printer