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Mobile Print

Mobile Print

Garbage text is printed

Try one or more of the following:

Make sure that the printer RAM is at least 256MB

To view the printer RAM, from the control panel, navigate to:

Settings > Reports > Device > Device Information

For non‑touch‑screen printer models, press to navigate through the settings.

Note:  From the printed report, the value for Installed Memory is the printer RAM.

Make sure that the printer supports mobile printing

For the list of supported printer models, go to the Mobile Print Device Support page.

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