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Troubleshooting
Understanding the printer messages
MS315, MS415, and MS417 printer messages
Incorrect paper size, open [paper source] [34]
Lexmark MS312
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Incorrect paper size, open [paper source] [34]
Note:
The paper source can be a tray or a feeder.
Try one or more of the following:
Load the correct size of paper in the paper source.
From the control panel, press
to clear the message and print using a different paper source.
Check the length and width guides of the paper source and make sure the paper is loaded properly.
Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.
Make sure the paper size and type are specified in the Paper menu on the control panel.
Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to Universal, then make sure the paper is large enough for the data being printed.
Cancel the print job.
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