Reinstall missing or unresponsive black and color imaging kit and all cartridges [31.xy]

Try one or more of the following:

Check if the imaging kit is missing. If missing, then install the imaging kit.

For information on installing the imaging kit, see the “Replacing supplies” section.

If the imaging kit is installed, then remove and reinstall the unresponsive imaging kit.

Note: If the message appears after reinstalling the supply, then replace the imaging kit. The imaging kit may be defective or a non‑genuine Lexmark supply. For more information, see Using genuine Lexmark parts and supplies.

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Reinstall missing or unresponsive black and color imaging kit and all cartridges [31.xy]

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