Printer is printing blank pages

Step 1

1. Check if there is packing material left on the imaging kit.

   

   1. Remove the imaging kit.

   

   2. Check if the packing material is properly removed from the imaging kit.

      Warning—Potential Damage:  Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

      Warning—Potential Damage:  Do not touch the underside of the imaging kit. This could damage the imaging kit.

   

   3. Reinstall the imaging kit.



2. Resend the print job.

Is the printer still printing blank pages?

Go to step 2.

The problem is solved.

Step 2

Replace the imaging kit, and then resend the print job.

Is the printer still printing blank pages?

Contact customer support.

The problem is solved.