Step 1  Print a font sample list to check if the fonts you are using are supported by the printer.  From the printer control panel, navigate to any of the following: > Reports > Print Fonts- Settings > Reports > Print Fonts
 Select PCL Fonts or PostScript Fonts.
 Resend the print job.
Are you using fonts that are supported by the printer? | Go to step 2. | Select a font that is supported by the printer. |