Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is solved.
Go to step 2.
Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Do Please wait and Ready appear on the printer display?
Turn off the printer, and then contact customer support.
Unresponsive Operator Panel or Touch Screen Display
Regular printer maintenance extends the life of the printer and ensures quality prints. The process is simple and only takes a few minutes.