Remove paper from the multipurpose feeder.
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Flex, fan, and align the paper edges before loading.
Reload paper, and then adjust the paper guide.
If necessary, press on the control panel.
Lexmark MX/MS31x_41x_51x_61x_71x_81x and XM/Mxxxx: 250.06 and 250.14 Paper Jams
The printer posts a paper jam error with the paper stopping at the rear door. See this article for troubleshooting steps.