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Lexmark MS811

Lexmark MS811

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Tray linking does not work

Notes:

  • The trays can detect paper length.
  • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.
ActionYesNo

Step 1

  1. Open the trays, and then check if they contain paper of the same size and type.

    • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.
    • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

  2. Resend the print job.

Do the trays link correctly?

The problem is solved.

Go to step 2.

Step 2

  1. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked.

    Note:  The paper size and type must match for trays to be linked.

  2. Resend the print job.

Do the trays link correctly?

The problem is solved.

Contact customer support.
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