Erasing non‑volatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps:
Turn off the printer.
Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display, instead of the standard home screen icons.
Touch Wipe All Settings.
The printer restarts several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.
Touch Back > Exit Config Menu.
The printer will perform a power‑on reset, and then return to normal operating mode.