From the document you are trying to print, open the Print dialog.
Select the printer, and then do the following:
Select the print job type.
If necessary, assign a user name.
Send the print job.
From the printer home screen, touch Held Jobs.
Here are steps on how to troubleshoot slow printing for encrypted jobs.
Are you having trouble printing private, secure, and confidential documents that are held in the print queue? Follow these steps to solve this problem.