From the printer control panel, navigate to:
> Settings > > General Settings > > Run initial setup > >
Turn off the printer, and then turn it back on.
The “Select your language” screen appears on the printer display.
Select a language, and then press .
Select a country or region, and then press .
Select a time zone, and then press .
Press the up or down arrow button to scroll to Fax, and then press .
Is the fax function set up?
The problem is solved.
Contact customer support.