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Lexmark MX310

Lexmark MX310

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Reinstall missing or unresponsive cartridge [31.xy]

Try one or more of the following:

  • Check if the toner cartridge is missing. If missing, then install the toner cartridge.
  • For information on installing the toner cartridge, see the “Replacing supplies” section.
  • If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.

    • Note:  If the message appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see Using genuine Lexmark parts and supplies.
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