Jammed pages are not reprinted

Step 1

1. From the Print Recovery menu, set Jam Recovery to Auto or On. To access the Print Recovery menu, try one or more of the following:

   • If the printer is on a network, then open a Web browser and type the printer IP address in the address field. Then navigate to Settings > General Settings > Print Recovery.

   Note:  If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

   • If the printer is connected to a computer by a USB or parallel cable, then open the Local Printer Settings Utility for Windows or the Printer Settings for Macintosh.


2. Resend the pages that did not print.

Were the jammed pages reprinted?

The problem is solved.

Contact customer support.