Repeating defects appear on prints

Step 1

Measure the distance between the defects.

• Check for a distance between the defects that equals:
• 97 mm (3.82 in.)
• 47 mm (1.85 in.)
• 38 mm (1.5 in.)

Is the distance between defects equal to one of the listed measurements?

Go to step 2.

1. Check if the distance between the defects equal to 80 mm (3.15 in.)



2. Take note of the distance, and then contact customer support at  http://support.lexmark.com or your service representative.

Step 2

Replace the imaging unit, and then resend the print job.

Do the repeating defects still appear?

Contact customer support at  http://support.lexmark.com or your service representative.

The problem is solved.