Print is too light

Step 1

1. From the Quality menu on the printer control panel, select Color Adjust.



2. Resend the print job.

Is the print still too light?

Go to step 2.

The problem is solved.

Step 2

1. From the Quality menu on the printer control panel, increase the toner darkness.

   Note:  4 is the factory default setting.



2. Resend the print job.

Is the print still too light?

Go to step 3.

The problem is solved.

Step 3

From the printer control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 4.

Specify the paper type, texture, and weight from the tray settings to match the paper loaded in the tray.

Step 4

1. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.



2. Resend the print job.

Is the print still too light?

Go to step 5.

The problem is solved.

Step 5

Make sure that the paper has no texture or rough finishes.

Are you printing on textured or rough paper?

From the printer control panel, set the paper texture in the Paper menu to match the paper loaded in the tray

Go to step 5.

Step 6

1. Load paper from a fresh package.

   Note:  Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.



2. Resend the print job.

Is the print still too light?

Go to step 7.

The problem is solved.

Step 7

Replace the imaging kit, and then resend the print job.

Is the print still too light?

Contact customer support.

The problem is solved.