Prints on color transparencies appear dark when projected

Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended.

Action	Yes	No
Step 1 From the printer control panel, make sure the paper type setting is set to Transparency. Is the paper type setting correct?	Go to step 2.	Set the paper type to Transparency.
Step 2 Reduce the toner darkness, and then resend the print job. Does the print on the color transparency look lighter?	The problem is solved.	Go to step 3.
Step 3 Make sure you are using a recommended type of color transparency, and then resend the print job. Does the print on the color transparency look lighter?	The problem is solved.	Contact customer support.

Action

Yes

Step 1

From the printer control panel, make sure the paper type setting is set to Transparency.

Is the paper type setting correct?

Go to step 2.

Set the paper type to Transparency.

Step 2

Reduce the toner darkness, and then resend the print job.

Does the print on the color transparency look lighter?

The problem is solved.

Go to step 3.

Step 3

Make sure you are using a recommended type of color transparency, and then resend the print job.

Does the print on the color transparency look lighter?

The problem is solved.

Contact customer support.

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Prints on color transparencies appear dark when projected

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