Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch the underside of the imaging unit or imaging kit.
Resend the print job.
Is the printer still printing solid color or black images?
Go to step 2.
The problem is solved.
Replace the imaging unit or imaging kit, and then resend the print job.
Contact customer support.
Correct a printing problem where a lighter version of the main image or text appears.
Stop seeing clipped pages or cut off images on your prints. Follow these steps to solve the issue.