From the printer control panel
From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
Select the job to cancel.
From the computer
Depending on the operating system, do either of the following:
Are your prints too dark? You will need to adjust toner darkness or load paper from a fresh package.
Are you unable to print documents from your printer? Follow these steps to solve this problem.