Paper curl

Step 1

Move the paper guides in the tray to the correct position for the paper loaded.

Is the paper still curled?

Go to step 2.

The problem is solved.

Step 2

1. Depending on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the settings match the paper loaded in the tray.
   • You can also change the settings on the printer control panel.


2. Resend the print job.

Is the paper still curled?

Go to step 3.

The problem is solved.

Step 3

1. Remove paper from the tray, and then turn it over.



2. Resend the print job.

Is the paper still curled?

Go to step 4.

The problem is solved.

Step 4

1. Load paper from a fresh package.

   Note:  Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.



2. Resend the print job.

Is the paper still curled?

Contact customer support.

The problem is solved.