Text or images cut off

Step 1

1. Move the paper guides in the tray to the correct position for the paper loaded.



2. Resend the print job.

Is the page or image still clipped?

Go to step 2.

The problem is solved.

Step 2

1. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the settings match the paper loaded in the tray.
   • You can also change the settings on the printer control panel.


2. Resend the print job.

Is the page or image still clipped?

Go to step 3.

The problem is solved.

Step 3

1. Remove, and then reinstall the imaging unit or imaging kit.

   Warning—Potential Damage:  Do not expose the imaging unit or imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

   Warning—Potential Damage:  To avoid damage, do not touch the underside of the imaging unit or imaging kit.



2. Resend the print job.

Is the page or image still clipped?

Contact customer support.

The problem is solved.