Incorrect margins

Step 1

1. Squeeze and slide the paper guides to the correct position for the size of the paper you are loading.



2. Resend the print job.

Are the margins correct?

The problem is solved.

Go to step 2.

Step 2

1. From the Paper menu on the control panel, check if the printer is detecting the correct paper size.



2. Resend the print job.

Are the margins correct?

The problem is solved.

Go to step 3.

Step 3

1. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog.

   Notes:

   • Make sure that the settings match the paper loaded in the tray.
   • You can also change the settings on the printer control panel.


2. Resend the print job.

Are the margins correct?

The problem is solved.

Contact customer support.