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Lexmark CX827

Lexmark CX827

Toner easily rubs off

Note:  Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages.

  1. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.


    • Make sure that the setting matches the paper loaded.
    • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type.
  2. Print the document.

Does the toner rub off?

Contact customer support.

The problem is solved.

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